Support
Don't worry if you have technical issues, submit your question. We will respond to you within 24 hours.
Email: [email protected]
Warranty Card
Download Music
1. How to add the song to the dance mat game?
a. Take out the micro SD card from the host
b. Use a card reader(some laptops might have a card slot) to load the content on your computer.
The file path is as follows:
c. Download the song (.mp3 or .mov) and the its .nte/.ds files, copy them to the the corresponding three folders (east/kid/west)
For example: Copy both of the files of the song 'only girl' to the folder west
d. Replace the starlevel.dat file on the game folder
Folder path:
2. Cartoon video update:
a. Download the files dm01.mov and dm02.mov here：Cartoon Video (Click)
b. Replace the files on the dm folder
3. User manual download:
FQA
Please make sure your TV has a standard HDMI port that needs to be connected to the host. Some older TVs may be incompatible resulting in unclear images or no sound.
The first time you unpack the dance mat, it would have an unpleasant smell. Please rest assured, that it is non-toxic. The main reason for the odor is the tight sealing for a prolonged period of time. Put in a cool and ventilated place for 3 days and the odor will completely dissipate.
Our dance mat is made of high-quality materials and undergoes rigorous quality testing that wouldn't harm your health.
Considering the dance steps need to be in sync, our dance mat doesn't support downloading your own songs. Please download the programmed songs from our official website(👉Download), which are compiled based on specific dance steps, and the music rhythm and dance steps are precisely synchronized. You need to use a card reader to connect to the computer and put the downloaded songs into the micro SD card.
In 2023, our R&D team will continue to upgrade the song library. Please pay attention to our official website for the latest information. If you have favorite songs, welcome to tell us by e-mail. Please give us more time to develop and improve this. Thank you in advance!
The dance mat is equipped with 2 controllers. D1 is used as the main controller, and D2 is used as the auxiliary controller. Please use the D1 controller when you play as a single person. The D2 controller is only for using the two-player mode.
If the dance mat switch is on and at folded state, the dance mat will interfere with the host, so the controller will not work. So when the dance mat is folded, please remove the battery and turn off the dance mat switch.
When using the single dance mode of the double dance carpet, both the left and right mats are applicable in the 4-key and 6-key modes, only the left mat can be used in the hands & feet mode.
The camera game is captured in real-time by the 3D camera and
controlled directly with body movements, allowing people to interact with the
game in an immersive way.
The other games can be controlled by the controller or by the
dance mat.
How to quit the game?
Controller: press "START/CONFIRM" to pause the game, then press and hold the "SELECT" button for 3 seconds to exit the game and return to the previous menu.
Dance mat: step "START" to pause, then step "SELECT" to return to the previous level menu.
The instructions can not be detailed examples of each gameplay, you can explore the play on your own. If you are not clear about any games or functions, please feel free to contact us.
Please place the dance mat in a dry place for storage, The PU and PEVA materials do not absorb water and are easy to care for. It can be cleaned by wiping with a damp towel. When not in use for a long time, please remove the battery inside the dance mat and controller to increase longevity.
Due to friction, you may experience electric static discharge when moving the dance mat. This is not leakage but in conjunction with the human body and static electricity in dry weather. Touching the wall after rubbing your hands can release static electricity. Please rest assured that the dance mat is safe to use.